Privacy Policy

Last updated: April 2026

Who we are

Klout Computing Services (Pty) Ltd provides IT solutions including managed IT services, hardware supply, software licensing, networking, VoIP, cloud migration, and consulting to businesses in South Africa.

Contact: rhenier@klout.co.za

What data we collect

When you use our website or contact us, we may collect:

  • Name, email address, phone number, and company name (via the contact form)
  • The message content you submit
  • Technical data: IP address, browser type, pages visited (collected automatically by our hosting provider)

How we use your data

  • To respond to your enquiry and provide the services you request
  • To communicate with you about our services
  • To improve our website and understand how it is used

Legal basis for processing

We process your personal information on the following grounds under the Protection of Personal Information Act (POPIA):

  • Consent: You voluntarily submit your information via our contact form
  • Legitimate interest: To operate and improve our website and services
  • Contractual necessity: To fulfil services you have engaged us to provide

Data sharing

We share your data only with:

  • Formspree: Processes contact form submissions on our behalf
  • Cloudflare: Hosts our website and provides CDN and security services

We do not sell your personal information to third parties.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes described above, or as required by law. Contact form submissions are retained for up to 24 months.

Your rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator

To exercise any of these rights, contact us at rhenier@klout.co.za.

Cookies

This website does not use tracking cookies, analytics scripts, or third-party advertising cookies. Cloudflare may set essential cookies for security and performance purposes.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.